We use carefully selected human-grade ingredients and handcraft all treats in small batches.

Our products are made with real meat, vegetables, fruits, and other pet-friendly ingredients to provide natural and nutritious treats for your furry family members.

No.

We do not add:

❌ Artificial preservatives

❌ Artificial colors

❌ Artificial flavors

❌ Chemical additives

Our treats are naturally preserved through baking and dehydration processes.

Because real food is never perfectly identical.

Unlike mass-produced treats, our products are handmade and use natural ingredients. Color, texture, shape, and appearance may vary slightly between batches.

This is completely normal and does not affect quality or safety.

This is one of JTH Pet Bakery's biggest "quirks."

While many pet bakeries use commercially available edible vegetable powders, we choose not to.

Instead, we make all of our vegetable powders ourselves from fresh vegetables.

Our natural colors come from:

🟡 Orange & Yellow — Carrot

🔴 Red — Beetroot

🟢 Green — Spinach

🟣 Purple — Purple Cabbage

No artificial coloring is ever used.

Because we prioritize ingredients over appearance.

All vegetable powders used in our products are made in-house from fresh vegetables that are slowly dehydrated for approximately 20–25 hours before being ground into powder.

Since we do not use commercial food coloring or processed powders, you may occasionally notice:

• Small vegetable particles

• Tiny natural clumps

• Slight color variations

These are signs of real vegetables and natural ingredients, not defects.

Many of our products are suitable for both dogs and cats.

However, some recipes are species-specific. Please refer to the product description or contact us if you're unsure.

Store treats in a cool, dry, and well-ventilated place.

For best freshness:

• Keep sealed after opening

• Avoid direct sunlight

• Refrigeration is optional for certain products

Shelf life varies by product.

Most treats can be stored for several months when properly stored.

Please refer to the packaging for the best-before date.

Yes!

Many of our recipes were originally developed for picky pets.

If your furry friend has specific preferences, contact us and we'll be happy to recommend suitable options.

Every pet is unique.

Please carefully review the ingredient list before purchasing.

If your pet has allergies, sensitivities, or dietary restrictions, contact us before ordering and we'll help you find appropriate products.

Absolutely!

We welcome custom orders for:

🎂 Birthdays

🎉 Gotcha Days

🎁 Special Celebrations

🐾 Dietary Preferences

📸 Special Events

Please contact us to discuss your pet's needs.

All JTH Pet Bakery products are handcrafted to order.

⏳ Please allow 5–7 business days for preparation before delivery or pickup.

If you have an urgent request, please contact us before placing your order and we'll do our best to accommodate your timeline.

Yes.

🚚 Free delivery within the Greater Vancouver Area on orders of $88 CAD or more.

Delivery availability and scheduling may vary depending on location and order volume.

Please contact us for details.

You can purchase our products through:

🛒 Our Online Store

🎪 Local Markets & Events

🏪 Selected Retail Partners

Retail Locations:

🔸 Burnaby — Hepatica Florist

📍 Unit 4, 5901 Broadway, Burnaby, BC

🔸 Downtown Vancouver — Dream Collective

📍 1132 Robson St, Vancouver, BC

Follow us on Instagram for restock announcements, new product launches, and upcoming market schedules.

Yes.

We currently offer pickup at:

🔸 Burnaby Pickup Location

📍 Hepatica Florist

Unit 4, 5901 Broadway, Burnaby, BC

🔸 Richmond Pickup Location

📍 Available by appointment only

Please contact us before placing your order to arrange pickup details and availability.

📱 Instagram: @jth.petbakery

📧 Email: sherojth@gmail.com

We are always happy to answer questions and help you choose the perfect treats for your furry family members.

JTH Pet Bakery was created from a love that never fades.

Every product is handcrafted with the same care and standards we would choose for our own pets.

We may not create the most perfect-looking treats, but we strive to create treats made with honest ingredients, real vegetables, and genuine love.

Love lives on through Hero. 🐾